May 19, 2017
Stop, drop, and roll is for more than putting out a fire. It’s about building awareness to when we react (outwardly or inwardly). Where there are people there are emotions and where there are strong emotions a lack of a process means that a charged misunderstanding can turn into a crisis. Listen in as Jessica Dewell and Stephanie Sims talk about a process to get to the root cause of a business crisis.