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Bold Business Podcast


May 5, 2022

The quickest way to resolve a problem is to know what the problem REALLY is. Decision-making always sounds easy, but in practice can be difficult to peel back the layers of what you think. 

In this episode of BOLD Business Podcast, you will hear tips to discover your customers’ genuine problems, how to operationalize trust and how finding causality helps you find the root issue. 

Jess Dewell talks with Dr. Tom Tonkin, CEO of The Conservatory Group, about rapports, empathy, connecting with people, finding the actual problem quickly, and what it takes to resolve it successfully.

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If you want to continue to look for inspiration to creatively or innovatively approach decision-making and problem-solving, use the experiences of other business owners who have created great companies. Try Fast Track Your Business today to keep learning and growing and stay intentional as you work strategically on your business.

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Feel like you need a bit of help with some business direction? Then ACT to Plan by contacting Jess for a 30-Minute Unstuck Quick Consult. You’ll discuss your aims, where you are, and where you should be to move deliberately toward your team-building goals!

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If you want to stay informed and plan for a successful year, download the Annual Red Direction Business Management Report and get access to survey findings and information to help navigate volatility and uncertainty.

You can get in touch with Jess Dewell on Twitter LinkedIn or Red Direction website.